What Remote Working Means for Performance Management, Plus 7 Other PM Trends
The recent easing of coronavirus restrictions offered a glimmer of hope for many Australian organisations impacted by the pandemic, but uncertainty has returned with another six weeks of lockdown introduced in Victoria in early July. For organisations able to remain open, that means many employees will remain or return to working from home, further testing the endurance and skill of people managers everywhere.
Remote work arrangements place increased pressure on managers to empathically relate to employees while also ensuring productivity meets expectations, amongst other managerial responsibilities, of course. While pausing performance management (PM) activities during lockdown may have felt reasonable to some in the early days, it’s become apparent that this may be the new normal, and we must adapt PM to fit within it. In fact, Gartner found that before the pandemic, 30% of the workforce worked from home at least part time. We now expect 48% to work from home after the crisis ends. The time for change in performance management is now.